Frequently Asked Questions (FAQs)

While our course content may be engaged with via various devices, the option to view/download/print your certificate is currently only possible from a laptop or desktop computer.

If you go back into the end of the course and press the Complete and Continue button, the course bar showing the percentage of the course you have completed will change to 100% and you will be brought to the page where your certificate is. The download button is underneath the certificate.

Yes, all 16 courses are approved for Extra Personal Vacation (EPV) days. The courses (20 hours) carry the entitlement of 3 EPV days for Primary Teachers.

This is a really common question, and it is an issue for all of us as we work from home and the whole country seems to be online. The short answer is — it won't be a problem.

All of our content is downloadable, so you can just download the PDFs and podcasts of lectures and listen/browse in your own time, offline. In other words, just download the content on your phone or laptop while you are connected to the internet. Even if the connection is poor or patchy, it will still download.

Once you have it, you don't have to worry about the connection. You can look at the slides and listen to the audio podcasts offline, in your own time. When you're ready, you can pop back online to do the short quizzes to move from one module to the next.

Yes, the DES has imposed a limit of 5 EPV days in any one year as follows:

• 1 online course entitles you to claim 3 EPV days
• 2 online courses entitles you to claim 4 EPV days
• 3 online courses entitles you to claim 5 EPV days

Courses cost €75 for one, €100 for two and €120 for three. It is free to sign up to Actualise Academy.

Unique
Actualise Academy incorporates the expertise of Neuroscientists, Clinical, Counselling and Behavioural Psychologists to make Psychology and Wellness easy to understand and use.

Lesson Plans Across the Curriculum
We give you the tools to use this knowledge in your classroom and school.

A New Way of Learning
Do your courses on the go, from the kitchen table at home or while out for your walk! Our self-paced courses can be completed on your mobile or tablet with regular contributions from experts in their field.

Courses are run online, and are a maximum of 20 hours each. There is lots of complementary material for you too, which is relevant, free and well organised.

The course is divided into 5 modules × 4 hours each. Each module breaks down into 2 hours of online work (e.g. lectures, MCQs, etc.) and 2 hours of offline, self-directed learning (e.g. recommended videos, reading, etc.). You can do the course entirely at your own pace, and can even do it on mobile if you are on the move!

Assessment of the course is as follows:

• Multiple choice questions and short answer questions are interspersed through the five modules, based on content you will have just seen (you can review the material anytime).
• Each module requires a short reflective piece, asking you to think through how you will apply the material to your own learning environment; you must engage with the shared learning online forums for each course.
• A 500 word assignment that you will submit to Dropbox on which feedback will be provided in due course — so keep an eye out for it!

Please note: You must complete assignments for each module before moving to the next module.

Yes! Our platform is really simple to use, and the whole course runs automatically. It will pick up where you left off before, and it is really intuitive to use. There is a technical support section, and a technical support chat which will answer any questions you may have.

We do! You can always email us at hello@actualiseacademy.com or contact us through Teachable. These are monitored from 9–5, Monday to Friday. Our staff will make sure the experience is as smooth as possible!

You can purchase bundles of courses here on the Actualise Academy site. We have bundles of 2 courses and 3 courses, which have been selected on the basis of common themes. Two-course bundles are €100, three-course bundles are €120.

No, our bundles are pre-selected. If you buy three separate courses (not a pre-selected bundle), the courses will cost €75 each.

From time to time, Actualise Academy offer discount coupons to its members. These may offer time-limited discounts or reductions while stocks last. We also offer loyalty discounts to members. These are offered in good faith and are subject to the following terms:

• Coupons are applicable only at checkout before payment and cannot be retrospectively applied once a purchase has been made.
• We may offer exclusive coupon codes to existing members for a reduced rate. Where a non-member purchases a course using such a coupon, they will be unable to proceed with their course until they first purchase a full-price course. In such circumstances, Actualise Academy do not issue refunds.
• It is our policy not to issue refunds to purchases made with discount coupons. Where a coupon has been used, we will offer credit to purchase another course.

All courses will be accessible from July 1st to August 21st 2026. All courses must be completed by 5 pm on August 21st. This is a DES regulation.

If you purchase a course before July 1st, the course will be available only on July 1st — you will receive an email as soon as the course opens. If you buy a course after July 1st, the material will be available almost immediately.

Our lectures are the only course content that may not be forcefully skipped — the lecture must be allowed to play in its entirety from beginning to end. Only then will the green "Complete and Continue" button illuminate, allowing you to click and move on with your learning.

If you have already allowed the lecture to play in full and are still stuck, try refreshing the page (press the F5 key on your laptop/desktop keyboard).

Please note: lectures must be played on the website. Downloading the lecture to your device and watching it that way does not indicate to our software that the lesson has been completed. The download option is available so that materials may be stored on your personal device for reference after course completion.

Our courses are fully mobile and can be accessed on the go! You can complete course-work using your computer, tablet or phone. Just download the iOS (for Apple users) App and you are ready to go!

Yes! Once you successfully complete the course, a certificate will be generated for you within a short time — in plenty of time for the start of school term.

This is a technical issue that our tutors may not be able to fix directly, however pressing the spacebar, or clicking the next module button on the right side of your screen will allow you to continue through your course.

If you find you are still stuck, please reach out to our tutors for additional support.

First, go to our homepage at www.actualiseacademy.com — you will see "Log In" on the top right-hand side. Click "Log In" and enter the email and password you used when purchasing and setting up your account.

Next, you will see "My Products" in the upper bar next to "About Us". Click "My Products" and you will be able to choose the course you purchased and begin.

If you have purchased a course but used the wrong email, or your course is not appearing for some reason, please contact our customer support.